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Mastering Workplace Dynamics: Navigating Tough Conversations and Managing People

This practical, hands-on course equips managers with essential skills to communicate effectively, think critically, and navigate challenging workplace situations. Participants will explore key strategies for giving and receiving feedback, delegating tasks, managing conflict, and holding difficult conversations with clarity and confidence. Through real-world scenarios, interactive exercises, and participant experience sharing, learners will build the tools necessary to lead teams, solve problems, and foster productive workplace relationships.

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When you click on the  below, you will be directed to the Skills Training Self-Registration Portal. Once you are redirected to the registration page, click on "New to Skills Training?" even if you have an existing username. 

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Note: You will be asked to provide your SSN; this is necessary to match or create a new account with the College. This data is encrypted and deleted from the registration platform once it has been transmitted into our closed database. Please review the College's Skills Training Terms and Conditions and the Student Financial Agreement fully before submitting your registration. 

There are several flexible options available to help cover the cost of your skills training class:

  • One-time payment – Pay the full class price upfront.

  • Payment plan – Split your payments into 3-, 6-, or 9-month installments ($30 to set up, no interest).

  • Employer sponsorship – Your employer may fund your training as part of a workforce development or upskilling initiative - ask them today!

Need help deciding? Select "Unsure" on the registration form and our team will reach out to discuss details with you. 

Upcoming Classes

Class Location

Class Dates
Time
Location
Cost
  • Feb 13, 2026 9 a.m. – 12 p.m.
Kokomo
$50
Register

Click on the "register" button to be directed to the registration portal. You must click on the “New to Skills Training” link at the bottom to get started.

IvyTech Kokomo Campus
1815 E Morgan St
Kokomo, IN 46902

In Person, Instructor-Led
Contact: Ivy+ Career Link- Kokomo, 463-298-0921, kokomo-careerlink@ivytech.edu

  • Apr 9, 2026 9 a.m. – 12 p.m.
Kokomo
$50
Register

Click on the "register" button to be directed to the registration portal. You must click on the “New to Skills Training” link at the bottom to get started.

Ivy Tech Kokomo Campus
1815 E Morgan St
Kokomo, IN 46902

In Person, Instructor-Led
Contact: Ivy+ Career Link- Kokomo, 463-298-0921, kokomo-careerlink@ivytech.edu

Costs may vary by location given differences in the cost of supplies and class provider.