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It takes strength to ask for help. At Ivy Tech, we understand that life can be challenging, and your well-being matters. The Counseling and Wellness Center offers free, confidential short-term mental health counseling services to enrolled students who are 18 years of age or older. Whether you're dealing with stress, anxiety, or need someone to talk to, our licensed professionals are here to help you navigate through it all.
Ready to take the next step? Scheduling a session is easy—just reach out via email to indianapolis-counseling@ivytech.edu to connect with one of our dedicated counselors.
Your mental health is important. We're here to support you!
Jordan Snoddy, LMHC
Jordan Snoddy is a Licensed Mental Health Counselor (LMHC) with over 12 years of clinical experience. With a strong commitment to student well-being and success, she currently serves as the Assistant Vice Chancellor of Student Success and Advocacy. In this role, Jordan provides individual therapy to students and oversees campus incident reports, ensuring a safe and supportive environment for all. She has also dedicated more than 7 years to providing clinical supervision to fellow mental health professionals, fostering the growth of future leaders in the field.
Jordan believes deeply in the importance of understanding the impact of past experiences—particularly childhood—on current behaviors and mental health. She strives to empower her clients through compassionate care, helping them navigate challenges while promoting personal growth and resilience.
Outside of her professional life, Jordan is a proud mother to her daughter, Lilliana. Together, they enjoy shopping, dinner dates, and cozying up with their cat, Rory. Jordan also loves doing yard work, decorating, and tackling home projects. A passionate Swiftie, Jordan’s favorite color is pink, and she enjoys winding down with TV shows like New Girl, Schitt's Creek, and Gilmore Girls.
Maissie Valiyi, LMHC
Maissie Valiyi is a Licensed Mental Health Therapist with over four years of experience in the field. She has developed a strong expertise in helping clients navigate a range of challenges, including trauma, relationship concerns, anxiety, depression, and difficulties adjusting to life changes.
Since March 2024, Maissie has been part of the team at Ivy Tech, where she provides compassionate and client-centered counseling. Her therapeutic approach is grounded in collaboration, guiding clients to achieve their personal goals and addressing the areas of concern that are most important to them. By coming alongside her clients, Maissie works to create a safe, non-judgmental space where healing and growth can take place.
With a deep commitment to supporting individuals through life’s challenges, Maissie believes in the power of therapy to foster resilience, empowerment, and lasting positive change.
Maissie likes to spend her free time baking, spending time with friends/family, and going to concerts. This past year, she took on a new hobby of running which led to her completing two half marathons! Some things she would like to do in the next year are: travel out of the country, attend a football game at Neyland Stadium(go vols!), and spend more time engaging in self care.
Cruz Medina-Ochoa, LCSW
Cruz Medina-Ochoa is a Licensed Clinical Social Worker with over seven years of experience in the field. She is dedicated to supporting the emotional well-being and success of Ivy Tech’s diverse student body. At Ivy Tech, Cruz provides individualized therapy sessions to enrolled students, helping them navigate life’s challenges while supporting their academic and personal growth.
Holding a master's in social work from Indiana University-Purdue University Indianapolis, she brings a wealth of experience, particularly in working with low-income families, individuals affected by substance abuse and domestic violence, and children involved in the child welfare system. Cruz has training in trauma-focused approaches and EMDR.
As the child of a large immigrant family, Cruz has a personal understanding of the challenges faced by vulnerable populations and is passionate about promoting healthy families and communities. This background fuels a strong commitment to ensuring all students, regardless of their circumstances, have access to the resources and support they need to thrive.
Although she’s an introvert, Cruz enjoys spending time with her large family, whether it’s watching movies, supporting her sister’s Mexican folklore dance performances, or hosting dinners. She also has a wonderful group of adventurous girlfriends who are always eager to try new experiences, explore new restaurants, and even visit new countries. To recharge from her social life, Cruz enjoys working out, reading, or tackling a project around the house. This year, she’s excited to learn how to knit her own blanket.
Crisis Assistance
If you are experiencing a mental health crisis and need immediate assistance, please call or text the Suicide and Crisis Lifeline at 988 or call 911.
Additional Crisis related resources:
St. Vincent’s Stress Center 24-hour line: 317-338-4800
Community North 24-hour line: 317-621-5700 or text HelpNow to 20121
Confidentiality
Confidentiality in mental health counseling refers to the ethical and legal obligation of mental health professionals to protect the privacy of the information shared by clients during the counseling process. It ensures that any personal, sensitive, or medical information disclosed in therapy remains private and is not shared with others without the client's consent, except under certain circumstances specified by law.
The main aspects of confidentiality in mental health counseling include:
Client Privacy: Counselors are required to keep all information shared by the client in a therapeutic setting confidential, including personal history, thoughts, emotions, and behaviors discussed during sessions.
Informed Consent
Clients are informed about the limits of confidentiality when they begin therapy. This includes explanations about situations where confidentiality might be broken, such as when the client poses a risk to themselves or others, or in cases of suspected abuse.
Exceptions: There are specific situations where confidentiality may be legally or ethically breached:
Risk of harm: If the client expresses thoughts of suicide, self-harm, or harm to others.
Abuse or neglect: If there are signs of child, elder, or dependent adult abuse.
Court orders: If a judge orders the release of information.
Insurance or legal proceedings: In some cases where insurance claims or legal matters involve the treatment.
Myths and Facts about Mental Health:
Myth: Counseling is only needed if you have a diagnosed mental illness.
Fact: Everyone can benefit from counseling.
Myth: A mental health illness is a sign of weakness.
Facts: Factors like genetics, trauma, injury and brain chemistry affect mental health.
Myth: People with mental health concerns can be dangerous and violent.
Facts: People with mental health concerns are more likely to be victims of violence.